Every year as we approach summer, I see news articles, social media postings, and even talk radio exasperating about how bad the busy travel season will be. The focus is generally on the traveler experience. True, already busy and cramped airports will become even more busy and cramped during the high travel season. This makes the travel experience more stressful and most certainly less fun.
The security checkpoint is usually one of the most congested places in an airport. Thousands of passengers are trying to get from landside to airside as quickly and easily as possible. The passengers are generally a mix of seasoned travelers and seasonal travelers. The latter is usually excited to be getting underway while the prior is just trying to get through the system.
Security screeners play a huge role in helping both groups get through screening as safely and efficiently as possible. Who better to ask about little things passengers can do to make the screening process and the job of a security screener a little easier this summer season. So that’s what we did.